Shipping policy
ORDER PROCESSING:
Please allow 1 to 3 usiness days to process your order. Expect an email within 72 hours to let you know your order is on the way!
FLAT RATE SHIPPING
Orders are generally shipped within 72 Hours using [your shipping provider i.e. Canada
Post's delivery standard is 2 - 7 days]. Flat rate shipping fee of [fee] applies to orders shipping
to [locations outside local region].
Optional: We do not ship outside of the United States at this
time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 15 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at support@email.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at support@email.com.
Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. [Your Company] is not responsible for these
charges if they are applied and are your responsibility as the customer.
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Categories |
Average fulfillment time |
Fulfillment time commitment |
Logistics upgrade to advanced shipping (Note 9) |
logistics upgrade to DHL express (note 10) |
Logistics upgrade to DHL express and 20% product payment/full refund and 50% product payment (note11) |
|
Men's polyester clothes |
2-4 days |
7 days |
Fulfillment time between 8-12 days |
Fulfillment time between 13-17 days |
Fulfillment time over 18 days |
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Women's polyester clothes |
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Children's polyester clothes |
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Face Masks |
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ShoesShoes (except Classic Clogs) |
5-10 days |
14 days |
Fulfillment time between 15-19 days |
Fulfillment time between 20-24 days |
Fulfillment time over 25 days |
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Cotton clothes |
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Home |
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Accessories |